Frequently Asked Questions

1. What is Luqman Herbals?

Luqman Herbals is a traditional herbal products brand offering products inspired by recognised traditional systems of medicine, including Ayurveda and Unani, where applicable to individual products.

We aim to provide clear product information and a convenient online shopping experience for customers.

2. Are Luqman Herbals products Ayurvedic or Unani?

The applicable system of medicine can vary by product.

Each product should be considered according to its formulation, regulatory classification, product documentation and packaging. Please refer to the individual product page and product label for product-specific information.

3. Are your products medicines or herbal products?

Product classification depends on the individual formulation and applicable regulatory requirements.

Where a product is an Ayurvedic or Unani medicine, the product information, labelling, directions and other applicable requirements are handled according to the relevant regulatory framework.

Customers should always check the product packaging and product page before use.

4. What ingredients are used in your products?

The ingredients and composition vary from product to product.

Please refer to the individual product page and the product packaging for the applicable ingredients and composition.

We recommend checking the ingredient information before purchasing, particularly if you have known allergies or sensitivities.

5. How should I use a Luqman Herbals product?

Always follow the directions and recommended dosage provided on the product packaging or accompanying product information.

Do not exceed the recommended dosage.

If you are unsure about how to use a product, consult an appropriately qualified healthcare professional.

6. Are herbal products completely free from side effects?

No product should be described as completely free from side effects or risks.

Individual responses can vary, and herbal or traditional medicines may not be appropriate for everyone. Some products may also interact with other medicines or may require medical supervision.

Always read the product label and precautions before use.

If you experience an unexpected or concerning reaction, stop using the product and seek appropriate medical advice.

7. Can I use these products with other medicines?

Do not assume that herbal or traditional products can always be safely combined with other medicines.

If you are taking prescription or other medicines, have an existing medical condition, or are under medical treatment, consult an appropriately qualified healthcare professional before using a product.

Please inform your healthcare professional about all products and medicines you are taking.

8. Can children use Luqman Herbals products?

Do not give a product to a child unless the product label specifically permits its use for the relevant age group or an appropriately qualified healthcare professional recommends it.

Always check the product-specific instructions and precautions before use.

9. Can pregnant or breastfeeding women use your products?

Pregnant or breastfeeding women should not assume that a herbal or traditional product is suitable for use.

Please consult an appropriately qualified healthcare professional before using any product during pregnancy or breastfeeding.

10. Can I use your products if I have a medical condition?

If you have a diagnosed medical condition, are taking medicines, or are receiving medical treatment, consult an appropriately qualified healthcare professional before using a product.

Luqman Herbals does not recommend replacing prescribed medical treatment with a product purchased from this website.

11. Do your products cure diseases?

We do not guarantee that any product will cure, permanently treat, prevent or eliminate a disease or medical condition.

Product information should be understood according to the product’s applicable formulation, label and regulatory documentation.

Individual experiences may vary.

12. How long does it take for a product to work?

There is no universal timeframe that applies to every product or every individual.

Do not rely on a guaranteed number of days or weeks for a particular result.

Follow the product label and seek professional advice where appropriate.

13. Are your products 100% safe?

We do not make an absolute claim that any product is 100% safe for every person.

Safety and suitability can depend on factors such as the individual, ingredients, dosage, existing health conditions and other medicines being taken.

Please read the product label and precautions carefully.

14. Are your products 100% natural?

We do not use a blanket “100% natural” claim for every product.

The exact composition varies by product. Please refer to the product’s ingredient list and packaging for accurate information.

15. Where are your products manufactured?

Manufacturing arrangements may vary according to the product.

Where third-party manufacturing is used, the applicable product manufacturing is carried out through the relevant manufacturing facility in accordance with the applicable regulatory requirements.

Please refer to the product packaging and product page for manufacturer-specific information.

16. Are your products manufactured under GMP requirements?

Where applicable, products are manufactured through facilities operating under the relevant quality and regulatory requirements.

Any GMP statement should be understood in relation to the actual manufacturing facility and applicable certification/documentation.

Product-specific manufacturing information should be checked on the product packaging.

17. Are Luqman Herbals products approved by the Ministry of AYUSH?

The Ministry of AYUSH itself has clarified that it does not certify or approve individual ASU&H companies or their medicines, nor does it grant the manufacturing licence for sale of ASU&H medicines. Such manufacturing licences are granted by the relevant State/UT Licensing Authority.

Therefore, Luqman Herbals does not represent its products as “Ministry of AYUSH Approved” unless there is a specific legal basis for such a representation.

18. How can I check product information before purchasing?

Please review the individual product page and product packaging for information such as:

  • Product name

  • Ingredients/composition

  • Dosage form

  • Net quantity

  • Directions for use

  • Precautions and warnings

  • Storage instructions

  • Manufacturer information

  • Applicable licence information

  • Batch and expiry information

If important product information is not clear, contact our customer-support team before placing your order.

19. Do you offer online medical consultation?

Luqman Herbals may provide product-related customer support through its available contact channels.

Customer support should not be considered a substitute for consultation, diagnosis or treatment by an appropriately qualified healthcare professional.

If professional consultation is offered for a particular service, the applicable practitioner and service details will be communicated separately.

20. Can I ask for advice about my health condition?

You may contact us regarding product and order information.

However, website customer support is not a substitute for diagnosis or professional medical advice. For health conditions, symptoms, medication interactions or treatment decisions, consult an appropriately qualified healthcare professional.

21. Can I stop my prescribed medicine and use your products instead?

No.

Do not stop, reduce or change prescribed medication without consulting the healthcare professional who prescribed it.

Traditional or herbal products should not automatically be considered substitutes for prescribed treatment.

22. What should I do if I experience an unexpected reaction?

Stop using the product if you experience a concerning or unexpected reaction and seek appropriate medical advice.

If you believe the reaction may be associated with a product purchased from us, please contact our customer-support team and provide the relevant product and batch information where available.

AYUSH’s pharmacovigilance programme encourages reporting and monitoring of suspected adverse drug reactions to improve patient safety.

23. How should I store my products?

Follow the storage instructions printed on the product packaging.

Keep products away from conditions that may affect product quality, such as excessive heat, moisture or direct sunlight, where applicable.

Keep products out of the reach of children unless the packaging states otherwise.

24. What happens if I receive a damaged or incorrect product?

Please contact our customer-support team as soon as possible after delivery.

Depending on the circumstances, we may request photographs or other information relating to the package and product to process your complaint.

Please refer to our Return & Refund Policy for the applicable procedure.

25. Can I return a product after opening it?

Return eligibility depends on the product and the circumstances of the return.

For hygiene, safety and product-integrity reasons, certain opened or used products may not be eligible for return.

Please review our Return & Refund Policy before purchasing and contact customer support if you have a specific question.

26. How can I contact Luqman Herbals?

You can contact us for product, order and customer-support enquiries through:

Phone: +91 9259737807
Email: info@luqmanherbals.com
Sales: sales@luqmanherbals.com

Address:
Falak Complex, 367/B, Nai Basti, Nogawa, 244221, Uttar Pradesh, India

27. Where can I find your website policies?

You can find our website policies through the relevant links on our website, including:

  • Privacy Policy

  • Terms & Conditions

  • Shipping Policy

  • Return & Refund Policy

  • Medical/Health Disclaimer

Please read these policies before placing an order.

28. Important Health Information

The information provided on this website is intended to help customers understand our products and services.

It should not be interpreted as a diagnosis, medical prescription or guarantee of treatment.

Avoid self-diagnosis and self-medication. If you have health concerns, consult an appropriately qualified healthcare professional before using a medicinal product.

For product-specific directions, warnings, precautions and dosage, always follow the current product label.

 29. What is herbal treatment?

Herbal treatment is a natural healthcare practice using plant-based remedies to treat various health conditions. It is a science over 4,000 years old, deeply rooted in traditional systems like Unani and Ayurveda, offering safe and effective solutions without side effects.

30. How does herbal treatment work?

Herbal treatments focus on addressing the root causes of illnesses rather than just managing symptoms. They use natural herbs and formulations to restore balance in the body, improve overall well-being, and strengthen immunity.

31. What conditions can be treated with herbal remedies?

We treat a wide range of conditions, including:

    • Chronic illnesses like diabetes, arthritis, and asthma.

    • Digestive disorders such as acidity and indigestion.

    • Skin issues like acne, eczema, and psoriasis.

    • Stress, fatigue, and other lifestyle-related concerns.

    • Women’s health issues, including hormonal imbalances and menstrual problems.

32. Are there any side effects of herbal treatments?

No, herbal treatments are safe when administered correctly by qualified practitioners. Our remedies are 100% natural and free from harmful chemicals, ensuring no adverse effects.

33. How long does it take to see results?

The time required to see results varies depending on the condition and individual. Herbal treatments often take a holistic and gradual approach, addressing the root cause for sustainable and long-term relief.

34. Are your products certified and authentic?

Yes, all our herbal remedies are prepared using authentic, high-quality ingredients. We ensure strict quality control and follow traditional practices to maintain their efficacy.

35. Can I combine herbal treatments with modern medicine?

Yes, in most cases, herbal treatments can complement modern medicine. However, it’s essential to consult our experts and inform your healthcare provider to ensure there are no interactions.

36. How do I start treatment at Hakim Lukman Herbals?

You can visit our clinic or contact us online to book an appointment. Our experienced practitioners will evaluate your health concerns and provide personalized treatment plans.

37. Do you offer online consultations?

Yes, we provide online consultations to help patients who cannot visit our clinic. Reach out to us through our website or contact details to schedule an appointment.

38. Where are you located?

We are located at [Insert Address]. Visit us or get in touch to explore the benefits of herbal treatments and start your journey to better health!

Disclaimer

Luqman Herbals does not make guarantees regarding the treatment, cure, prevention or permanent relief of any disease or medical condition.

Product information should be read together with the applicable product label and packaging. Individual responses may vary.

Nothing on this website is intended to replace professional medical advice, diagnosis or treatment.

If you have a medical condition, take medicines, are pregnant or breastfeeding, or have any concerns about using a product, consult an appropriately qualified healthcare professional before use.