Last Updated: September 8, 2026

Welcome to Luqman Herbals.

These Terms and Conditions govern your access to and use of the Luqman Herbals website, including browsing the website, creating an account, purchasing products, submitting enquiries, and using any other services made available through the website.

Website: https://luqmanherbals.com

By accessing, browsing, registering on, or purchasing from this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.

1. About Luqman Herbals

Luqman Herbals provides herbal, Ayurvedic, and traditional wellness products through its online platform.

The products available on the website may include herbal medicines, herbal preparations, oils, powders, formulations, and combination packs. Product categories and availability may change from time to time.

The information provided on this website is intended to help customers understand the products and services offered by Luqman Herbals.

2. Acceptance of Terms

By using this website, you confirm that:

You have read and understood these Terms and Conditions.
You agree to comply with these terms.
The information you provide to us is accurate and complete.
You will use the website only for lawful purposes.
You will not misuse, disrupt, or attempt to gain unauthorized access to the website or its systems.

If you do not agree to these Terms and Conditions, you must discontinue use of the website.

3. Eligibility to Use the Website

You must be legally capable of entering into a binding agreement under applicable law to place an order through our website.

If you are purchasing products on behalf of another person, you confirm that you have the authority to do so.

Parents or legal guardians are responsible for the activities of minors using the website under their supervision.

4. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, ingredients, availability, and other information displayed on our website are accurate.

However:

Product images may vary slightly from the actual product.
Packaging may change from time to time.
Product descriptions may be updated by the manufacturer or seller.
Availability may change without prior notice.
Minor variations in colour, appearance, packaging, or labelling may occur.

We reserve the right to correct errors, update product information, or change product availability at any time.

The products currently listed on the website include herbal products and treatment-related products such as Hikmat-E-Sugar, Joint-cure products, Luqman Herbal Majoon, Shahi Majoon, Sperm Gold Powder, and other formulations.

5. Herbal Medicine and Health Disclaimer

The products offered through Luqman Herbals are herbal/traditional healthcare products.

Information provided on the website about herbal products, traditional medicine, wellness, or health conditions is provided for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

You should consult a qualified healthcare professional before using any herbal or medicinal product, particularly if you:

Are pregnant or breastfeeding.
Have an existing medical condition.
Are taking prescription or other medicines.
Have known allergies.
Are undergoing medical treatment.
Are considering using a product for a child or elderly person.

Do not discontinue prescribed medication or medical treatment solely because of information found on this website.

If you experience an unexpected or serious reaction after using a product, stop using the product and seek appropriate medical attention.

6. No Guarantee of Individual Results

Individual responses to herbal products may vary.

Any statements regarding benefits, traditional uses, wellness, or expected results should not be interpreted as a guarantee that a particular product will produce a specific result for every customer.

Luqman Herbals does not guarantee that a product will:

Cure a particular disease or medical condition.
Produce a specific result within a particular period.
Work identically for every individual.

Results may depend on individual circumstances, product usage, lifestyle, diet, existing conditions, and other factors.

7. Product Usage

Customers are responsible for reading and following the product label, dosage instructions, warnings, storage instructions, and other information supplied with the product.

Do not exceed the recommended dosage unless specifically advised by an appropriately qualified healthcare professional.

Products should be stored according to the instructions provided on the packaging.

Luqman Herbals is not responsible for problems caused by:

Incorrect usage.
Incorrect dosage.
Improper storage.
Misuse of a product.
Use after the expiry date.
Failure to follow product instructions.
Use contrary to professional medical advice.

8. Medical Information Provided by Customers

Customers should avoid submitting unnecessary sensitive medical information through general website forms.

If you voluntarily provide health-related information while requesting assistance or consultation, you authorize Luqman Herbals to use that information only as reasonably necessary to respond to your enquiry or provide the requested service, subject to our Privacy Policy and applicable law.

9. Account Registration

Certain features of the website may allow customers to create an account. The website currently provides login and registration functionality.

When creating an account, you agree to provide accurate information.

You are responsible for:

Maintaining the confidentiality of your username and password.
Keeping your account information accurate.
Preventing unauthorized access to your account.
Informing us if you believe your account has been compromised.

You are responsible for activity carried out through your account unless caused by circumstances for which you are not legally responsible.

10. Orders

When you place an order through the website, you are making a request to purchase the selected products.

An order is subject to:

Product availability.
Successful payment or COD confirmation, where applicable.
Verification of the delivery information.
Acceptance of the order by Luqman Herbals.

We reserve the right to cancel or decline an order where reasonably necessary, including in situations involving:

Incorrect pricing.
Product unavailability.
Incorrect customer information.
Suspected fraudulent activity.
Duplicate or suspicious orders.
Delivery restrictions.
Technical errors.
Other legitimate business or legal reasons.

If we cancel a prepaid order, an eligible refund will be processed according to our Refund and Returns Policy and applicable law.

11. Pricing

Product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are accurate. However, technical or human errors may occasionally result in an incorrect price being displayed.

If an order has been placed at an incorrect price due to an obvious pricing or technical error, we may contact you before processing the order to confirm whether you wish to proceed at the correct price.

If you do not wish to proceed, the order may be cancelled and any eligible payment refunded.

12. Payments

Payments may be processed through third-party payment gateways or payment service providers.

You agree to provide accurate information necessary to complete your payment.

Luqman Herbals does not request customers to share:

UPI PIN
ATM PIN
Credit/debit card PIN
OTP
Internet banking password
Account passwords

You should never share such confidential information with anyone claiming to represent Luqman Herbals.

Payment processing may also be subject to the terms and conditions of the relevant payment service provider.

13. Cash on Delivery

Cash on Delivery may be available for selected orders, locations, or customers, subject to our operational requirements.

COD availability may be restricted based on factors such as:

Delivery location.
Order value.
Product availability.
Courier serviceability.
Previous order history.
Other legitimate operational considerations.

Luqman Herbals reserves the right to modify or discontinue COD availability where necessary.

14. Shipping and Delivery

Orders are shipped and delivered according to our Shipping Policy.

Estimated delivery dates are provided for guidance and may be affected by:

Courier delays.
Weather conditions.
Festivals and public holidays.
Transportation disruptions.
Incorrect address information.
Remote delivery locations.
Government restrictions.
Other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

15. Returns, Refunds and Cancellations

Returns, replacements, refunds, and cancellations are governed by our Refund and Returns Policy.

Customers should review that policy before purchasing products.

Because herbal/medicinal products may be subject to health, hygiene, safety, and product-integrity considerations, certain opened or used products may not be eligible for return except where required by applicable law or where the product is defective, damaged, or incorrectly supplied.

16. Damaged or Incorrect Products

If you receive a product that is damaged, defective, tampered with, or different from what you ordered, you should contact us promptly.

We may request:

Order number.
Photographs of the product.
Photographs of the packaging.
Shipping label.
Video or other evidence of the issue.

Any replacement or refund will be handled according to our Refund and Returns Policy.

17. Intellectual Property

Unless otherwise stated, the content available on this website is owned by or licensed to Luqman Herbals.

This may include:

Website design.
Logos and branding.
Product descriptions.
Text.
Graphics.
Images.
Videos.
Page layouts.
Website content.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission from Luqman Herbals, except where permitted by applicable law.

18. User-Generated Content and Reviews

The website may allow customers to submit product reviews, comments, feedback, or other content.

If you submit content, you agree that:

The content must be truthful and based on your genuine experience.
It must not be unlawful, abusive, defamatory, misleading, threatening, obscene, or fraudulent.
It must not infringe another person’s intellectual property or privacy rights.
You must not submit malicious code, spam, or promotional content.

Luqman Herbals reserves the right to remove or refuse content that violates these Terms or applicable law.

19. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Introduce viruses, malware, or harmful code.
Scrape or copy website content for unauthorized commercial purposes.
Interfere with website operation.
Attempt to bypass security measures.
Create fraudulent accounts.
Place fraudulent or misleading orders.
Impersonate another person or business.
Use the website to distribute spam or malicious content.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

20. Third-Party Services

Our website may rely on third-party services such as:

Payment gateways.
Courier and logistics companies.
Hosting providers.
Website plugins.
Analytics services.
Communication services.
Other technology providers.

Your use of third-party services may be subject to the terms and privacy policies of those providers.

Luqman Herbals is not responsible for the independent policies or practices of third-party service providers.

21. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee that the website will always be:

Available.
Error-free.
Secure.
Uninterrupted.
Free from technical problems.

The website may occasionally be unavailable due to maintenance, updates, technical problems, hosting issues, security incidents, or circumstances outside our reasonable control.

22. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Luqman Herbals does not guarantee that:

The website will always operate without interruption.
Website content will always be completely accurate or current.
The website will be free from technical errors.
Every product will be suitable for every individual.
A particular product will provide a specific health result.

Nothing in these Terms is intended to exclude or limit any consumer right or statutory protection that cannot legally be excluded.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Luqman Herbals shall not be responsible for losses arising from:

Improper use of products.
Failure to follow product instructions.
Incorrect information supplied by the customer.
Unauthorized use of a customer account.
Third-party website or payment service failures.
Courier delays outside our reasonable control.
Website interruptions caused by circumstances beyond our reasonable control.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

24. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Luqman Herbals, its representatives, employees, and service providers from claims, losses, damages, liabilities, and expenses arising from:

Your misuse of the website.
Your violation of these Terms.
Your violation of applicable laws.
Your infringement of third-party rights.
Fraudulent or unauthorized activities conducted through your account.

25. Privacy

Your use of this website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, protect, and process personal information.

By using the website, you acknowledge that you have reviewed the Privacy Policy.

26. Links to Other Websites

Our website may contain links to external websites or services.

These links are provided for convenience and do not necessarily mean that Luqman Herbals endorses or controls those websites.

We are not responsible for the content, availability, security, or privacy practices of third-party websites.

27. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the use of this website, products, services, or these Terms shall be subject to the jurisdiction of the appropriate courts or authorities having jurisdiction under applicable law.

Nothing in this section is intended to restrict any consumer rights or statutory remedies available under applicable Indian law.

28. Changes to These Terms

Luqman Herbals reserves the right to update or modify these Terms and Conditions from time to time.

Changes may be made to reflect:

New products or services.
Changes in business practices.
Changes to website functionality.
Changes in payment or delivery arrangements.
Changes in applicable laws or regulations.

The revised version will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

29. Contact Us

If you have questions about these Terms and Conditions, products, orders, payments, delivery, or other website services, please contact us.

Luqman Herbals

Phone: +91 9259737807

Email: info@luqmanherbals.com

Sales Email: sales@luqmanherbals.com

Contact Email: contact@luqmanherbals.com

Address:
Falak Complex, 367/B, Nai Basti, Nogawa,
244221, India

You can also contact us through the Contact Us page available on our website.

30. Agreement

By accessing, browsing, registering, or purchasing products through https://luqmanherbals.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Refund and Returns Policy.

If you do not agree with these Terms, please discontinue use of the website.

Terms and Conditions

Last Updated: September 8, 2026

Welcome to Luqman Herbals.

Website: https://luqmanherbals.com

By accessing, browsing, registering on, or purchasing from this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.

1. About Luqman Herbals

Luqman Herbals provides herbal, Ayurvedic, and traditional wellness products through its online platform.

The information provided on this website is intended to help customers understand the products and services offered by Luqman Herbals.

2. Acceptance of Terms

By using this website, you confirm that:

You have read and understood these Terms and Conditions.
You agree to comply with these terms.
The information you provide to us is accurate and complete.
You will use the website only for lawful purposes.
You will not misuse, disrupt, or attempt to gain unauthorized access to the website or its systems.

If you do not agree to these Terms and Conditions, you must discontinue use of the website.

3. Eligibility to Use the Website

You must be legally capable of entering into a binding agreement under applicable law to place an order through our website.

If you are purchasing products on behalf of another person, you confirm that you have the authority to do so.

Parents or legal guardians are responsible for the activities of minors using the website under their supervision.

4. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, ingredients, availability, and other information displayed on our website are accurate.

However:

Product images may vary slightly from the actual product.
Packaging may change from time to time.
Product descriptions may be updated by the manufacturer or seller.
Availability may change without prior notice.
Minor variations in colour, appearance, packaging, or labelling may occur.

We reserve the right to correct errors, update product information, or change product availability at any time.

5. Herbal Medicine and Health Disclaimer

The products offered through Luqman Herbals are herbal/traditional healthcare products.

You should consult a qualified healthcare professional before using any herbal or medicinal product, particularly if you:

Are pregnant or breastfeeding.
Have an existing medical condition.
Are taking prescription or other medicines.
Have known allergies.
Are undergoing medical treatment.
Are considering using a product for a child or elderly person.

Do not discontinue prescribed medication or medical treatment solely because of information found on this website.

If you experience an unexpected or serious reaction after using a product, stop using the product and seek appropriate medical attention.

6. No Guarantee of Individual Results

Individual responses to herbal products may vary.

Luqman Herbals does not guarantee that a product will:

Cure a particular disease or medical condition.
Produce a specific result within a particular period.
Work identically for every individual.

Results may depend on individual circumstances, product usage, lifestyle, diet, existing conditions, and other factors.

7. Product Usage

Customers are responsible for reading and following the product label, dosage instructions, warnings, storage instructions, and other information supplied with the product.

Do not exceed the recommended dosage unless specifically advised by an appropriately qualified healthcare professional.

Products should be stored according to the instructions provided on the packaging.

Luqman Herbals is not responsible for problems caused by:

Incorrect usage.
Incorrect dosage.
Improper storage.
Misuse of a product.
Use after the expiry date.
Failure to follow product instructions.
Use contrary to professional medical advice.

8. Medical Information Provided by Customers

Customers should avoid submitting unnecessary sensitive medical information through general website forms.

9. Account Registration

Certain features of the website may allow customers to create an account. The website currently provides login and registration functionality.

When creating an account, you agree to provide accurate information.

You are responsible for:

Maintaining the confidentiality of your username and password.
Keeping your account information accurate.
Preventing unauthorized access to your account.
Informing us if you believe your account has been compromised.

You are responsible for activity carried out through your account unless caused by circumstances for which you are not legally responsible.

10. Orders

When you place an order through the website, you are making a request to purchase the selected products.

An order is subject to:

Product availability.
Successful payment or COD confirmation, where applicable.
Verification of the delivery information.
Acceptance of the order by Luqman Herbals.

We reserve the right to cancel or decline an order where reasonably necessary, including in situations involving:

Incorrect pricing.
Product unavailability.
Incorrect customer information.
Suspected fraudulent activity.
Duplicate or suspicious orders.
Delivery restrictions.
Technical errors.
Other legitimate business or legal reasons.

If we cancel a prepaid order, an eligible refund will be processed according to our Refund and Returns Policy and applicable law.

11. Pricing

Product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are accurate. However, technical or human errors may occasionally result in an incorrect price being displayed.

If you do not wish to proceed, the order may be cancelled and any eligible payment refunded.

12. Payments

Payments may be processed through third-party payment gateways or payment service providers.

You agree to provide accurate information necessary to complete your payment.

Luqman Herbals does not request customers to share:

UPI PIN
ATM PIN
Credit/debit card PIN
OTP
Internet banking password
Account passwords

You should never share such confidential information with anyone claiming to represent Luqman Herbals.

Payment processing may also be subject to the terms and conditions of the relevant payment service provider.

13. Cash on Delivery

Cash on Delivery may be available for selected orders, locations, or customers, subject to our operational requirements.

COD availability may be restricted based on factors such as:

Delivery location.
Order value.
Product availability.
Courier serviceability.
Previous order history.
Other legitimate operational considerations.

Luqman Herbals reserves the right to modify or discontinue COD availability where necessary.

14. Shipping and Delivery

Orders are shipped and delivered according to our Shipping Policy.

Estimated delivery dates are provided for guidance and may be affected by:

Courier delays.
Weather conditions.
Festivals and public holidays.
Transportation disruptions.
Incorrect address information.
Remote delivery locations.
Government restrictions.
Other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

15. Returns, Refunds and Cancellations

Returns, replacements, refunds, and cancellations are governed by our Refund and Returns Policy.

Customers should review that policy before purchasing products.

16. Damaged or Incorrect Products

If you receive a product that is damaged, defective, tampered with, or different from what you ordered, you should contact us promptly.

We may request:

Order number.
Photographs of the product.
Photographs of the packaging.
Shipping label.
Video or other evidence of the issue.

Any replacement or refund will be handled according to our Refund and Returns Policy.

17. Intellectual Property

Unless otherwise stated, the content available on this website is owned by or licensed to Luqman Herbals.

This may include:

Website design.
Logos and branding.
Product descriptions.
Text.
Graphics.
Images.
Videos.
Page layouts.
Website content.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission from Luqman Herbals, except where permitted by applicable law.

18. User-Generated Content and Reviews

The website may allow customers to submit product reviews, comments, feedback, or other content.

If you submit content, you agree that:

The content must be truthful and based on your genuine experience.
It must not be unlawful, abusive, defamatory, misleading, threatening, obscene, or fraudulent.
It must not infringe another person’s intellectual property or privacy rights.
You must not submit malicious code, spam, or promotional content.

Luqman Herbals reserves the right to remove or refuse content that violates these Terms or applicable law.

19. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Introduce viruses, malware, or harmful code.
Scrape or copy website content for unauthorized commercial purposes.
Interfere with website operation.
Attempt to bypass security measures.
Create fraudulent accounts.
Place fraudulent or misleading orders.
Impersonate another person or business.
Use the website to distribute spam or malicious content.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

20. Third-Party Services

Our website may rely on third-party services such as:

Payment gateways.
Courier and logistics companies.
Hosting providers.
Website plugins.
Analytics services.
Communication services.
Other technology providers.

Your use of third-party services may be subject to the terms and privacy policies of those providers.

Luqman Herbals is not responsible for the independent policies or practices of third-party service providers.

21. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee that the website will always be:

Available.
Error-free.
Secure.
Uninterrupted.
Free from technical problems.

The website may occasionally be unavailable due to maintenance, updates, technical problems, hosting issues, security incidents, or circumstances outside our reasonable control.

22. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Luqman Herbals does not guarantee that:

The website will always operate without interruption.
Website content will always be completely accurate or current.
The website will be free from technical errors.
Every product will be suitable for every individual.
A particular product will provide a specific health result.

Nothing in these Terms is intended to exclude or limit any consumer right or statutory protection that cannot legally be excluded.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Luqman Herbals shall not be responsible for losses arising from:

Improper use of products.
Failure to follow product instructions.
Incorrect information supplied by the customer.
Unauthorized use of a customer account.
Third-party website or payment service failures.
Courier delays outside our reasonable control.
Website interruptions caused by circumstances beyond our reasonable control.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

24. Indemnification

Your misuse of the website.
Your violation of these Terms.
Your violation of applicable laws.
Your infringement of third-party rights.
Fraudulent or unauthorized activities conducted through your account.

25. Privacy

Your use of this website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, protect, and process personal information.

By using the website, you acknowledge that you have reviewed the Privacy Policy.

26. Links to Other Websites

Our website may contain links to external websites or services.

These links are provided for convenience and do not necessarily mean that Luqman Herbals endorses or controls those websites.

We are not responsible for the content, availability, security, or privacy practices of third-party websites.

27. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Nothing in this section is intended to restrict any consumer rights or statutory remedies available under applicable Indian law.

28. Changes to These Terms

Luqman Herbals reserves the right to update or modify these Terms and Conditions from time to time.

Changes may be made to reflect:

New products or services.
Changes in business practices.
Changes to website functionality.
Changes in payment or delivery arrangements.
Changes in applicable laws or regulations.

The revised version will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

29. Contact Us

If you have questions about these Terms and Conditions, products, orders, payments, delivery, or other website services, please contact us.

Luqman Herbals

Phone: +91 9259737807

Email: info@luqmanherbals.com

Sales Email: sales@luqmanherbals.com

Contact Email: contact@luqmanherbals.com

Address:
Falak Complex, 367/B, Nai Basti, Nogawa,
244221, India

You can also contact us through the Contact Us page available on our website.

30. Agreement

If you do not agree with these Terms, please discontinue use of the website.

Terms and Conditions

Last Updated: September 8, 2026

Welcome to Luqman Herbals.

Website: https://luqmanherbals.com

By accessing, browsing, registering on, or purchasing from this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website.

1. About Luqman Herbals

Luqman Herbals provides herbal, Ayurvedic, and traditional wellness products through its online platform.

The information provided on this website is intended to help customers understand the products and services offered by Luqman Herbals.

2. Acceptance of Terms

By using this website, you confirm that:

You have read and understood these Terms and Conditions.
You agree to comply with these terms.
The information you provide to us is accurate and complete.
You will use the website only for lawful purposes.
You will not misuse, disrupt, or attempt to gain unauthorized access to the website or its systems.

If you do not agree to these Terms and Conditions, you must discontinue use of the website.

3. Eligibility to Use the Website

You must be legally capable of entering into a binding agreement under applicable law to place an order through our website.

If you are purchasing products on behalf of another person, you confirm that you have the authority to do so.

Parents or legal guardians are responsible for the activities of minors using the website under their supervision.

4. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, ingredients, availability, and other information displayed on our website are accurate.

However:

Product images may vary slightly from the actual product.
Packaging may change from time to time.
Product descriptions may be updated by the manufacturer or seller.
Availability may change without prior notice.
Minor variations in colour, appearance, packaging, or labelling may occur.

We reserve the right to correct errors, update product information, or change product availability at any time.

5. Herbal Medicine and Health Disclaimer

The products offered through Luqman Herbals are herbal/traditional healthcare products.

You should consult a qualified healthcare professional before using any herbal or medicinal product, particularly if you:

Are pregnant or breastfeeding.
Have an existing medical condition.
Are taking prescription or other medicines.
Have known allergies.
Are undergoing medical treatment.
Are considering using a product for a child or elderly person.

Do not discontinue prescribed medication or medical treatment solely because of information found on this website.

If you experience an unexpected or serious reaction after using a product, stop using the product and seek appropriate medical attention.

6. No Guarantee of Individual Results

Individual responses to herbal products may vary.

Luqman Herbals does not guarantee that a product will:

Cure a particular disease or medical condition.
Produce a specific result within a particular period.
Work identically for every individual.

Results may depend on individual circumstances, product usage, lifestyle, diet, existing conditions, and other factors.

7. Product Usage

Customers are responsible for reading and following the product label, dosage instructions, warnings, storage instructions, and other information supplied with the product.

Do not exceed the recommended dosage unless specifically advised by an appropriately qualified healthcare professional.

Products should be stored according to the instructions provided on the packaging.

Luqman Herbals is not responsible for problems caused by:

Incorrect usage.
Incorrect dosage.
Improper storage.
Misuse of a product.
Use after the expiry date.
Failure to follow product instructions.
Use contrary to professional medical advice.

8. Medical Information Provided by Customers

Customers should avoid submitting unnecessary sensitive medical information through general website forms.

9. Account Registration

Certain features of the website may allow customers to create an account. The website currently provides login and registration functionality.

When creating an account, you agree to provide accurate information.

You are responsible for:

Maintaining the confidentiality of your username and password.
Keeping your account information accurate.
Preventing unauthorized access to your account.
Informing us if you believe your account has been compromised.

You are responsible for activity carried out through your account unless caused by circumstances for which you are not legally responsible.

10. Orders

When you place an order through the website, you are making a request to purchase the selected products.

An order is subject to:

Product availability.
Successful payment or COD confirmation, where applicable.
Verification of the delivery information.
Acceptance of the order by Luqman Herbals.

We reserve the right to cancel or decline an order where reasonably necessary, including in situations involving:

Incorrect pricing.
Product unavailability.
Incorrect customer information.
Suspected fraudulent activity.
Duplicate or suspicious orders.
Delivery restrictions.
Technical errors.
Other legitimate business or legal reasons.

If we cancel a prepaid order, an eligible refund will be processed according to our Refund and Returns Policy and applicable law.

11. Pricing

Product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are accurate. However, technical or human errors may occasionally result in an incorrect price being displayed.

If you do not wish to proceed, the order may be cancelled and any eligible payment refunded.

12. Payments

Payments may be processed through third-party payment gateways or payment service providers.

You agree to provide accurate information necessary to complete your payment.

Luqman Herbals does not request customers to share:

UPI PIN
ATM PIN
Credit/debit card PIN
OTP
Internet banking password
Account passwords

You should never share such confidential information with anyone claiming to represent Luqman Herbals.

Payment processing may also be subject to the terms and conditions of the relevant payment service provider.

13. Cash on Delivery

Cash on Delivery may be available for selected orders, locations, or customers, subject to our operational requirements.

COD availability may be restricted based on factors such as:

Delivery location.
Order value.
Product availability.
Courier serviceability.
Previous order history.
Other legitimate operational considerations.

Luqman Herbals reserves the right to modify or discontinue COD availability where necessary.

14. Shipping and Delivery

Orders are shipped and delivered according to our Shipping Policy.

Estimated delivery dates are provided for guidance and may be affected by:

Courier delays.
Weather conditions.
Festivals and public holidays.
Transportation disruptions.
Incorrect address information.
Remote delivery locations.
Government restrictions.
Other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

15. Returns, Refunds and Cancellations

Returns, replacements, refunds, and cancellations are governed by our Refund and Returns Policy.

Customers should review that policy before purchasing products.

16. Damaged or Incorrect Products

If you receive a product that is damaged, defective, tampered with, or different from what you ordered, you should contact us promptly.

We may request:

Order number.
Photographs of the product.
Photographs of the packaging.
Shipping label.
Video or other evidence of the issue.

Any replacement or refund will be handled according to our Refund and Returns Policy.

17. Intellectual Property

Unless otherwise stated, the content available on this website is owned by or licensed to Luqman Herbals.

This may include:

Website design.
Logos and branding.
Product descriptions.
Text.
Graphics.
Images.
Videos.
Page layouts.
Website content.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission from Luqman Herbals, except where permitted by applicable law.

18. User-Generated Content and Reviews

The website may allow customers to submit product reviews, comments, feedback, or other content.

If you submit content, you agree that:

The content must be truthful and based on your genuine experience.
It must not be unlawful, abusive, defamatory, misleading, threatening, obscene, or fraudulent.
It must not infringe another person’s intellectual property or privacy rights.
You must not submit malicious code, spam, or promotional content.

Luqman Herbals reserves the right to remove or refuse content that violates these Terms or applicable law.

19. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Introduce viruses, malware, or harmful code.
Scrape or copy website content for unauthorized commercial purposes.
Interfere with website operation.
Attempt to bypass security measures.
Create fraudulent accounts.
Place fraudulent or misleading orders.
Impersonate another person or business.
Use the website to distribute spam or malicious content.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

20. Third-Party Services

Our website may rely on third-party services such as:

Payment gateways.
Courier and logistics companies.
Hosting providers.
Website plugins.
Analytics services.
Communication services.
Other technology providers.

Your use of third-party services may be subject to the terms and privacy policies of those providers.

Luqman Herbals is not responsible for the independent policies or practices of third-party service providers.

21. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, we do not guarantee that the website will always be:

Available.
Error-free.
Secure.
Uninterrupted.
Free from technical problems.

The website may occasionally be unavailable due to maintenance, updates, technical problems, hosting issues, security incidents, or circumstances outside our reasonable control.

22. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Luqman Herbals does not guarantee that:

The website will always operate without interruption.
Website content will always be completely accurate or current.
The website will be free from technical errors.
Every product will be suitable for every individual.
A particular product will provide a specific health result.

Nothing in these Terms is intended to exclude or limit any consumer right or statutory protection that cannot legally be excluded.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Luqman Herbals shall not be responsible for losses arising from:

Improper use of products.
Failure to follow product instructions.
Incorrect information supplied by the customer.
Unauthorized use of a customer account.
Third-party website or payment service failures.
Courier delays outside our reasonable control.
Website interruptions caused by circumstances beyond our reasonable control.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

24. Indemnification

Your misuse of the website.
Your violation of these Terms.
Your violation of applicable laws.
Your infringement of third-party rights.
Fraudulent or unauthorized activities conducted through your account.

25. Privacy

Your use of this website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, protect, and process personal information.

By using the website, you acknowledge that you have reviewed the Privacy Policy.

26. Links to Other Websites

Our website may contain links to external websites or services.

These links are provided for convenience and do not necessarily mean that Luqman Herbals endorses or controls those websites.

We are not responsible for the content, availability, security, or privacy practices of third-party websites.

27. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Nothing in this section is intended to restrict any consumer rights or statutory remedies available under applicable Indian law.

28. Changes to These Terms

Luqman Herbals reserves the right to update or modify these Terms and Conditions from time to time.

Changes may be made to reflect:

New products or services.
Changes in business practices.
Changes to website functionality.
Changes in payment or delivery arrangements.
Changes in applicable laws or regulations.

The revised version will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

29. Contact Us

If you have questions about these Terms and Conditions, products, orders, payments, delivery, or other website services, please contact us.

Luqman Herbals

Phone: +91 9259737807

Email: info@luqmanherbals.com

Sales Email: sales@luqmanherbals.com

Contact Email: contact@luqmanherbals.com

Address:
Falak Complex, 367/B, Nai Basti, Nogawa,
244221, India

You can also contact us through the Contact Us page available on our website.

30. Agreement

If you do not agree with these Terms, please discontinue use of the website.